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(FAQ) FREQUENT ASK QUESTIONS


Q: Who is Auto Group OF ALABAMA?

   

A: AGA is fast becoming a leader in the United States with a singular focus – your business. The automotive consumer. With an integrated network of staff, consultants, strategies’, and advisors. We have an undisputed reputation for solving problems, removing obstacles, and providing the answers you need, when you need them.

AGA is recognized for the breadth and depth of its practice in automobile industry and is consisted itself ranked as one of Americas top Companies. Proactive, pragmatic, experienced, innovative and collaborative, our team of professionals is driven by the specific needs of our clients. At AGA, we do everything it takes to establish our position as one of the United States leading Auto Dealers, meeting and exceeding the expectations of our clients, vendors, networks, staff and communities.

 

Q: Where is AGA located?

 

A: AGA is proudly located in Vinegar Bend, Alabama—a community known for its great food, welcoming atmosphere, and vibrant retirement population enriched by decades of professional knowledge and experience.

AGA- SERVING THE USA WITH COMMITMENT AND DEDICATION TO QUALITY AND COMMUNITY VALUES.

“Just one call… that’s all.”

At AGA, our streamlined operations mean lower overhead, which translates directly into lower margins and high-quality vehicles at better prices. When costs go down, everyone wins.

We’re committed to exploring innovative ways to improve our program, always with the goal of maximizing customer satisfaction while serving clients across the entire United States.

 

Q:  What is the source for your inventory?

 

A: We receive new inventory listings daily for dealers only which we sell to the consumer at a greatly reduced price. We have many different sources for the cars and trucks we sell. Sources dealers, off-lease, auctions, program, franchisers, credit unions, banks, GSA etc.  The vehicles are usually late model (2012 and newer) and have good miles and may still be under a factory warranty.  We resell cars with clean titles only. We never retail salvage, rebuilt, reconstructed, insurance claim, flood or other gray market vehicles unless specifically noted.

 

Q: Do you have all titles on hand for your vehicles?

 

A: We do not always have titles on hand for vehicles that are placed for sale, titles will be forwarded within 30 -45 days after transaction. Titles may be in transit from banks, from other dealerships, from the state, and a host of other reasons for normal processing delays in title paperwork.  We guarantee clear titles on all vehicles that are sold.

If having title on hand is of critical importance to you, please call to verify its disposition prior to contracting for sale.

 

Q:  What 'other' fees are there besides the purchase price?

 

A: Taxes, title and shipping. There is also a $525 doc fee. for handling paperwork (not required by law), mailing and copying costs, these fees are fixed and non-negotiable.

Contact F&I dept. for additional information. T:(855) 903-8384

 

Q:  HISTORY REPORTS:

 

A 

Understanding History Reports vs. Independent Vehicle Inspections

History Reports (HR)—such as Carfax, Auto Check, and similar services—are data-driven companies.

They collect vehicle information from multiple sources, including:

  • DMV (Department of Motor Vehicles) offices across the U.S.

  • Insurance companies

  • Auction records

  • Service and repair facilities

  • Law enforcement agencies

However, not all U.S. states provide full data access.
This means certain states do not participate or share limited information, which can result in incomplete history reports. A vehicle may look clean on paper simply because the state didn’t report all events (like accidents, repairs, odometer readings, or title issues).

·       A: Comprehensive mechanical and cosmetic inspection.

·       B:  Look for signs of previous accident and flood damage.

·       C:  AGA and affiliates have invested into tools that most consumer do not have to provide us with a more in-depth inspection.

·       D:  You receive an email with the full report plus pictures.

Speak with Account Manager for cost for Independent Vehicle Inspection Report:

·        

 Q:  How is shipping of the vehicle arranged, can I get a quote?

 

A: We are happy to handle all of the details of shipping your vehicle to its new home.  Send an email to transport@dautogroup.com   with your zip code and the car or truck you need to ship, we will get back to you with a firm quote on shipping.  Common shipping terms include:

 

 Q:  What forms of payment do you accept?

 

A: We accept wire transfers - certified cashier checks drawn on US Banks in US funds. We are also happy to arrange financing for you.

 

Q:  Financing?

 

A: Yes, we have Financing Resources. We are also happy to work with your local bank or credit union to get the paperwork processed and your deal financed. In most cases it takes less than a day to get the paperwork finished.

 

Q:   I live out of state, how does the buying process work if I am paying cash? 

 

A: Out-of-State Cash Purchase Process

A large portion of our transactions involve selling and shipping vehicles to customers outside of Alabama.

Below is the step-by-step process to ensure a smooth and transparent experience:

Below is the step-by-step process to ensure a smooth and transparent experience:

1. Vehicle Selection

Once you confirm the vehicle you’re interested in, we will contact you by email or phone to finalize the transaction details.

2. Securing the Vehicle

You may choose one of the following options:

Option 1:

A $500 non-refundable deposit will hold the vehicle for 24 hours.

Option 2:

You may send a wire transfer or certified funds for the full purchase price within 24 hours, including any shipping charges.

Disclaimer:
The dealer reserves the right to terminate the deal.

3. Review & Documentation

  • We provide a Bill of Sale for your review and signature.

  • Once your funds are received, we immediately begin arranging vehicle shipping.

  • 4. Shipping & Delivery

  • Your vehicle will be shipped to your selected location.

  • Typical delivery time is 3–14 days, depending on destination.

  • We send two copies of the Bill of Sale:

    • One for your records

    • One for you to sign and return

  • After receiving the returned Bill of Sale along with the deposit slip, we ship all title documentation via UPS.

  • We confirm the delivery address with you, and the vehicle is delivered to the agreed location.

  • 5. Transaction Complete

Your vehicle arrives—and your transaction is complete!

We sincerely appreciate the opportunity to earn your business and look forward to serving you again.

Q: I live out of state, but want to fly in and drive my new car back home.

 

A: Great!  We have done this many time.  We will provide you the location of your vehicle. If you let us know in advance we can arrange to have the paperwork completed and arrange to have you picked up at the airport.

 

Q: What about extended warranties?

 

A: Contact the DAG Finance Department. (855) 903-8384

 

Q:  What type of service do you perform to the cars before selling them?

 

       

 Q: How do I know the car is in the condition stated?

 

A: All cars are professionally cleaned before sale.  If there are any mechanical issues noted during inspection, they are addressed before the car is sold. Any issues that we elect not to fix are disclosed in full in the negotiation. If accepted we will disclose the agreement in writing.

We are professional experts in the automobile business and have personally inspected many vehicles.  We do our best to point out the shortcomings in the cars and trucks that we sell.  If you are interested in an Outside Inspection Company. We can have an inspection perform for you.

 

Q:  Independent Vehicle Inspection Report- (CR) Condition Report upon customer request. Customer must consult with Account Manage for cost.

 

A: The inspector goes directly to the vehicle and performs the inspection, then leaves to write up the report.

·        A: A comprehensive mechanical and cosmetic inspection.

·        B: Look for signs of previous accident and flood damage.

·        C: We have invested into tools that most consumer do not have to provide us with a more in-depth inspection.

·        D: You receive an email with the full report plus pictures.

·        E: Contact Finance Department for Price Quote. (855) 903-8384                                                                                                                                                                                                                                                                                 

·         Q : Extended Warranty?

 

A: We also offer extended warranty for your car or truck, Contact the AGA Finance Department. (855) 903-8384

 

Q: Do you accept trades?

 

A: Yes, AGA welcomes your trade. If you are interested in trading in your vehicle, Please click on the button and fill out our no hassle External link opens in new tab or windowTrade-In Challenge.


DEALERSHIP HOURS


Monday
09:00 am - 06:00 pm
Tuesday
09:00 am - 06:00 pm
Wednesday
09:00 am - 06:00 pm
Thursday
09:00 am - 06:00 pm
Friday
09:00 am - 06:00 pm
Saturday
09:00 am - 03:00 pm
Sunday
Closed


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